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1) You provide us the information below. This is not required now if you are only looking for information. When you are ready to look into the possibilities you are free to return to this area and fill out the form. Remember, submitting the form to us does not obligate you to purchase from us. 2) We discuss your project as necessary by e-mail or telephone to be sure we understand exactly what you are looking for. 3) A non refundable Design Initiation Fee of $25, $50, $75, or $100 dollars will be collected to proceed with the design. Unfortunately, over the last couple of years our designers have spent hundreds of hours designing detailed projects for customers that ultimately decided not to follow through with their project. Besides the fact that we cannot work for free, it is not fair to delay the progress on other customers projects by working on designs that may never be purchased. We encourage you to review our processes and our galleries. Talk with friends that have used our service. Although we feel we are the best themeatic design company you will find, offering the most personalized services available in our industry, we want you to be sure that we are the company for you. 4) We do a rough design and present it to you in the Concept Gallery and provide a price quote. 5) Once we are all sure we have the plan ironed out, you will pay a 50% deposit, minus the DIF fee already paid. (Small projects will usually be paid for in full at this time.) This will make it possible for us to proceed into the full design process. 6) In the design phase we will convert the rough design to full size files ready for production. This is the most intense and time consuming part of the process. Many custom projects can take 10 to 20 or more hours to complete. We do not necessary complete the final preparation of your project in one sitting. We try to rotate active projects over several days to be sure to have progress on all projects. We will give you a rough Idea of the amount of time it will take to get to the production phase. You can imagine that for business reasons we want to complete the process as quickly as possible. 7) A final design will be presented to you in the Concept Gallery to be sure there are no minor changes needed. 8) The second half of your payment will be made and your project will go into production. Graphic film projects will usually ship within 3 days of final payment. Digital Print projects will usually ship within 12 days. |
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